Jillian Holden

Manage and maintain bylaw templates, including updates, formatting, and version control

Prepare bylaw adoption reports and perform bylaw consolidation and official filing

Process permits, create internal memos, and maintain accurate filing systems

Coordinate council and committee meetings, including setup, materials preparation, and logistical support

Schedule and liaise with IT, AV, HVAC, and Security teams to ensure seamless meeting operations

Process and organize meeting materials, including public submissions, reports, and multimedia content

Maintain and update municipal website content, including webpage creation and document posting

Oversee office operations, including supply ordering, mail distribution, and inventory tracking

Perform payroll time entry and generate administrative reports

Support adjudication processes through file preparation and administrative coordination

Managed scheduling and coordination for four veterinarians, optimizing appointment flow and resource allocation

Created and maintained detailed client and patient records, ensuring accuracy and compliance

Provided front desk coverage, handling high-volume phone and email communications

Prepared estimates, procedural documentation, and post-care instructions for clients

Tracked and verified completion of pre-procedure requirements and documentation

Supported overall clinic operations in a fast-paced, high-pressure environment

Maintained accurate medical records and supported administrative workflows

Assisted with client communication and appointment coordination

Supported clinical and administrative operations, including documentation and client service